SURESH, A. M.; RAJA, K. G. Measuring Customer Satisfaction for Small Cars—An Empirical Study. Indian Journal of Marketing, [S. l.], v. 36, n. 2, 2006. Disponível em: https://indianjournalofcapitalmarkets.com/index.php/ijom/article/view/34276. Acesso em: 10 may. 2026.